We will pay your regular pension payment directly into your bank account for the rest of your life.
Your pension payments
The date your pension is paid and the frequency of the payments are fixed and cannot be changed. If your pay date falls on a weekend or bank holiday, your payment should be credited to your account on the previous working day.
If you are overseas, there may be a short delay in receiving your payments on your payment date due to international banking systems.
Pension increases
For information regarding how your pension may increase each year in payment, please click on the link below.
Payslips
We will send you one if your pension payments (after tax) change by more than £5.
P60s
We will send you one each year, usually by the end of May.
Cashing-in
Policyholders sometimes ask if they can cash-in their pension, meaning surrender their right to future pension payments in exchange for a one-off lump sum.
If you are already receiving regular pension payments you do not have the right to cash-in.
Benefits payable after you die
Your spouse, civil partner or other dependants may be eligible to receive benefits on your death. Please check your policy document for details.
Keep in touch
You can contact us at any time.
Please make sure you keep us up to date with your personal details especially your contact address, email and telephone number(s).
Changes to your circumstances
For guidance on what to do if your circumstances change please click on the link below.